According to the Urban Dictionary Organized Chaos can be defined as:

A situation or place that seems to be in chaos, but has an underlying organization and pattern which is evident to those involved in the situation

I’ve recently been to a visit in Vietnam and the thought of an organized chaos has crossed my mind as I was attempting to make my way across the road, desperately trying to get safely to the other side. Having gone through this process sufficient number of times it occurred to me that what initially seemed like an utter chaos was, in fact, a well organized chaos, one in which following certain rules of engagement meant success in engaging the heavy traffic.

The lessons I took from this realization are simple:

  1. While setting up formal rules can result in a ‘normalized’ process, market, social and economic forces will provide a satisfactory equilibrium without the need to establish formal and binding guidelines.
  2. Organized Chaos is illusory. The chaos is only chaos to those who are not aware of the internal rules operating within the ‘chaotic’ system. For those who are in the system, there is no sense of chaos at all.
  3. A system will operate at some level of optimization (perhaps not fully optimized) without a reliance or a need for a governing body to determine what the optimization should or ought to be. As such it is better positioned to adapt to changing circumstances and create a new equilibrium if required.
  4. In the chaos situation described above every individual is required to exhibit, adopt and implement some level of leadership skills. Given the lack of centralized leadership and governance the situation calls for and enforces the concept of distributed leadership.

Think about it!

 

 

I am by no means an expert on the complex topic of ‘complex systems‘. My basic understanding of the term is enough to realize that most, if not all, of the projects I have managed can be classified as either being complex systems or evolving in the neighborhood of complex systems.

In this post I would like to reflect on my exposure to complex systems and share some thoughts going through my mind when trying to grasp this topic.

Some commentators discussing the domain of complex systems argue that the search for simplifying the complexity represents an over simplification of what complexity is all about. Complexity, so they suggest, is not a sign of over engineered system but rather a natural property of a system that is genuinely complex. Attempts at looking for simplifications is more an indictment of the observer rather than the system. A lack of an intellectual capacity to grasp a complex  system is not a sufficient argument or drive for simplification. If you artificially simplify a complex system you end up with a different system that, while simpler, is fundamentally and conceptually different from the one you started with and thus, simplification ends up with destruction.

When going through a thought experiment involving a complex system it is useful to contrast that system with other, better known, such systems.  Many observers use different analogies, like that of the human body, ant colonies and modern cities.

The obvious observation arising from such comparisons is that organization-made complex systems have some things in common with these three examples. To begin with, they are highly regulated and all parts of the system are engineered to support a common goal – i.e. advance the survivability and, subsequently, the well-being of the organism. All parts in a complex system are there to support the system and not themselves. In fact, without the whole, no part could practically survive.

On the other hand the key differentiating factor between most organization-made complex systems and the three examples provide is their aversion to adaptability. Being highly regulated they enforce their policies, standards, processes and work instructions and attempt, quite strictly, to govern all aspects of their existence. In contrast, adaptive systems recognize the connectivity between all parts of the system but acknowledge that no centralized control can effectively manage all parts of the system, thus allowing the constituent parts to govern themselves.

Some may refer to this as an evolution of spontaneous order and others (especially if they are economists) might refer to it as an intervention by an Invisible Hand; though irrespective of how you refer to it, it demonstrates the ability of highly complex systems to be successful, efficient and sustainable with little or no governance except for a set of commonly agreed rules.

Which is the point where one ought to ask, what is preventing a complex system from evolving into a complex adaptive system; after all, it does seem like the natural thing to do?

In a naturally evolved complex system there is an underlying governance theme that dictates that all parts of the complex system drive their respective operations towards contributing to and sustaining the common good of the system. While natural complex systems are not immune to the emergence of rogue components, they operate under the expectation that in the main the majority of the activity  around their different parts will be constructive rather than destructive. In other words, TRUST is built into the system and this trust is complemented by control mechanisms aimed at reacting to events should that trust be broken.

The ability of any complex system to aspire to become adaptive is predicated on trust. Its success (or even initiation) hinges on the acceptance of people morality. While the scope of ‘morality’ can be subject to interpretation, establishing moral ground rules should be the first step on the way to becoming adaptive. And with the ground rules needs to come the acceptance to let go and trust people to follow the rules.

And this is where the difficulty lies. Letting go of centralized command and control in favor of distributed leadership is a tough call for many, both conceptually and practically. If you think about it, though, it is the way to go.

Think about it!

The tragedy is that so many have ambition and so few have ability.

William Feather

You walk in the corridors of large organizations and you get the feeling that there are just too many people around. You can’t explain why but somehow your familiarity with the organization suggests to you that there is just too much bureaucracy there and they could have done the same with less. Not everybody seem to be as busy as you would have thought they should be and this, you surmise, is a clear indication that an inefficient process is abound.

I was, up until very recently, a great disbeliever in the ability of organizations to efficiently reign in on their processes (and by implication – on their human resources) so they are lean, economical and productive.

A conversation with a builder friend of mine has somewhat changed my mind.

“I was called in to a construction site to complete some work. I took a team of 6 people with me and was then told off by my plumber that I’m taking too many people”. “If you take this many people”, he told me, “there’s a good chance that for some time they will stand there idle doing nothing”.

“I disagreed with this observation”, my friend tells me, “because although he was right in general terms, there is a comfort in having large numbers around, there is a comfort in having that many people because when the pressure increases and the unexpected occurs, they can get things done, and quickly, thus allowing me to meet the customer’s expectations”.

The discussion I was having with him then turned to the fact that not all his workers are the same. Some are better than others and, certainly with the younger ones, the quality of their work cannot be predicted.

And this is where I got the following realization: Organizations require many people because they are not all equal. Some are mavericks and some are just good. Organizations are on a look for the mavericks, the innovators, the revolutionaries. You don’t know when you have one in your midst until you get them in and give them a chance. But you need to have a pool of many in order to find the gems  that would propel your organization forward. As you drill and look for those gems you end up sifting through a lot of dirty soil – and that’s ok – because as you do that you increase your chances of unearthing those individual that can help make a difference.

So there you go. That’s my (tentative) theory for why organizations keep on growing.

And before you kill the idea, think about it!

Perceiving, knowing, reflecting on and responding to stakeholders’ satisfaction is a complex and artful activity; requiring experience, skilled sense of observation and political savvy-ness.

But, just imagine you could objectively obtain this information, wouldn’t that be a useful – and actionable – thing to know?

Status Indicator 3Think about it!

I’ve been rewriting my LinkedIn profile.

I found  my earlier version of my profile to be overly pretentious, heavy on marketing statements that sound more like a sales pitch than reflecting the true me. I got rid of all this junk and then set out to re-write. As I was thinking about what to write it occurred to me that the best way to represent myself would be through my values. If people want to engage with me they may as well know what I am all about and what I represent.

  • I value rational thinking over dogmas and authority;
  • I value real friendship over Facebook friends;
  • I value honesty over pretentious;
  • I value people over processes;
  • I value truthfulness over falsehood

Having written up these values I spend some time looking at them to figure out where they have come from. My conclusion was that my current thoughts and attitudes have been shaped by my previous experience – from much earlier in my professional career – as an economist and from my more recent encounter, exposure and experience with Agile Thinking.

What are your core values? Do you know what they are? Do other people know what they really are?

Think about it!

 

My personal drive to limit my free time even further has taken me into another domain. I have now joined the ranks of contributing authors to the leadership related blog ‘Linked 2 Leadership‘. You can find the collection of my contributions to this domain in http://linked2leadership.com/author/quantmleap/.

I have so far delivered three posts on the following topics:

1. On Leadership and Personal, Business and Organizational Agility;
2. On Leadership and Collaboration; and
3. On Leadership and Agile Thinking

Looking forward to your comments there.

One of the consequences of the GFC is a volatility in the employment markets.

You chat with ex colleagues and friends pursuing employment opportunities in project management and they all share a common theme. They view job ads, find jobs  they believe to fit their skill set and  experience, and they submit their CV and a cover letter to the employment agency.

If they are lucky they will receive an automated reply telling them how much the agency appreciates the time they have taken to respond. It will also advice them that their privacy and personal information are safe and (short of the NSA) will not be revealed to a third-party without their explicit confirmation and authorization. And then….absolutely nothing.

The on-going squeeze in the employment market place means that the demand outstrips the supply by an order of magnitude. Agencies are being flooded by a substantial number of inquiries and are forced to go through a quick process of culling in order to respond quickly to employment demands. As they go through this process they, most often than not, only deal with the short listed candidates and toss away those not fit for purpose. Great if you are short listed. If you are not short listed, you wait wondering whether your application has even seen the light of day. The lack of acknowledgement or a courteous advice of rejection is glaringly missing.

Employment agencies code of conduct should include a commitment to respond to each and every query. It is not a matter of doing people a favor but rather a matter of fulfillment of an obligation to treat people with respect. It will mean that they acknowledge not just the value of making money but also the value of treating people with dignity.

Think about it!

As a relatively new comer into the Agility scene, and as someone who’s entry into the Agile world was a result predisposed skepticism and rational thinking I sense I have a right (and an obligation) to reflect on the state of agility as manifested itself in discussions I am having with people who classify themselves as being ‘agile’.

So here are few observations:

When you treat agility as a religion and swear by the ceremonial aspects of agile then you are just doing agile but you are not agile.

When you implement the processes ascribed to agile because ‘this is what the methodology says’ then you are just doing agile but you are not agile.

Agility is not about how you do it but rather about why you do it.

And ultimately, it is not about the organization, the team, the process or the methodology.

It is all about YOU.

Are you really agile?

Think about it!

 

 

The below list is courtesy of Richard Dawkins and Michael Shermer (as published in brainpickings):

  1. How reliable is the source of the claim?
  2. Does the source make similar claims?
  3. Have the claims been verified by somebody else?
  4. Does this fit with the way the world works?
  5. Has anyone tried to disprove the claim?
  6. Where does the preponderance of evidence point?
  7. Is the claimant playing by the rules of science?
  8. Is the claimant providing positive evidence?
  9. Does the new theory account for as many phenomena as the old theory?
  10. Are personal beliefs driving the claim?

Think about it!

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