We seem to be able to easily pick on failed project because projects are subject to greater scrutiny due to the fact that they are surrounded by firm-up dates, budgets and scopes – thus are easily found out when they fail.
So this is where I am somewhat confused…
Surely some organizations run operational activities (aka Business As Usual or BAU) where the operational results might not have been in accordance with original plans, where the delivered outputs may not have been as succinct, timely or robust as budgetary envisaged. After all, operational services can also be subjected to rising issues or materialized risks, resulting in unexpected delays in service delivery or impacted quality.
In which case…why are we not hearing about them? Surely some of these are impacted at order of magnitudes that would have severe financial and public impacts.
Am I missing something here?
Think about it!