It seems obvious but well worth repeating.

As a project manager it is your professional responsibility to ensure not only that communication is submitted but also that it is correctly received. To achieve this objective you are required to utilize all the communication tools and skills at your disposal.

Whatever tool or technique you choose to use – make sure you use it effectively and efficiently. Be clear, concise and accurate and ensure confusion and ambiguity are reduced to the absolute minimum. Make sure the communication you provide is relevant, timely and actionable – allowing decisions and conclusions to be made on its basis.

And what ever you do, do not use Chinese whispering as a communication tool.

Think about it!

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