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Dr Donald Ferguson, CTO of CA Technologies (cited in “The mantra of CA Technologies’ Donald Ferguson: Simplify“, 9 December 2010):

But the biggest problem is the complexity of IT. If you look at any IT in business, it is so complex it hinders the ability to be agile and efficient. Throughout the history of IT we all have said that we will make it simpler by adding more things to it, but that makes it more and more complex.

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