You are absolutely right in saying that this whole discussion is plain common sense and that, clearly, a more cohesive team will perform better than a dysfunctional one. My point in discussing this issue was to remind myself that turning a team into a better performing one requires some effort that once expanded could deliver measurable benefits. Obviously it is not, in itself, the only factor that would turn any project around, and like all facets of project management, it is just one of many variables needing attention – so ‘Holy Grail’ – No! but another ‘Important Factor’ – Yes!

Cheers, Shim.

I wouldn’t however put emotional intelligence as another Holy Grail of project management. That’s just yet another aspect of our lives which influences our work (in project management or anywhere else). The better we deal with it as a group the more efficient we become.

Cheers, Shim.